ServiceNow

ITSM, ITOM & ITAM—Implemented Right

Launch faster, reduce MTTR, and optimize software & hardware spend with a certified ServiceNow partner across ITSM Pro, ITOM Visibility, and SAM/HAM Pro.

Complete ServiceNow Implementation Suite

From IT Service Management to Operations and Asset Management, we deliver end-to-end ServiceNow solutions tailored to your business needs.

IT Service Management (ITSM)

Streamline IT service delivery with automated workflows, self-service portals, and comprehensive incident, problem, and change management.

Incident & Problem Management
Change & Release Management
Service Catalog & Portal
Knowledge Management

IT Operations Management (ITOM)

Gain complete visibility into your IT infrastructure with real-time monitoring, event management, and automated operations workflows.

Discovery & Service Mapping
Event Management & Monitoring
Orchestration & Automation
Cloud Management

IT Asset Management (ITAM)

Track, manage, and optimize your IT assets throughout their lifecycle with comprehensive asset discovery, lifecycle management, and compliance tracking.

Hardware & Software Asset Management
License Management & Compliance
Asset Lifecycle Management
Cost Optimization

Proven Implementation Methodology

Our structured approach ensures successful ServiceNow deployment with minimal disruption to your business operations.

6-Phase Implementation Process

1

Discovery & Assessment

Comprehensive analysis of current IT processes, infrastructure, and requirements to design the optimal solution.

2

Solution Design

Detailed technical design and architecture planning with stakeholder alignment and approval processes.

3

Configuration & Development

Platform configuration, custom development, and integration with existing systems and tools.

4

Testing & Validation

Comprehensive testing including unit, integration, and user acceptance testing to ensure quality delivery.

5

Training & Change Management

User training, documentation, and change management to ensure smooth adoption and maximize ROI.

6

Go-Live & Support

Production deployment with ongoing support, monitoring, and continuous improvement initiatives.

Measurable Business Impact

Our ServiceNow implementations deliver tangible results that transform IT operations and drive business value.

Operational Efficiency

Streamlined processes and automation reduce manual effort and improve service delivery speed.

Cost Optimization

Significant cost savings through improved asset utilization and operational efficiency.

User Experience

Enhanced user satisfaction through intuitive self-service portals and faster service delivery.

Discover how we help businesses achieve their goals

Start Your ServiceNow Implementation

Partner with Vriba to transform your IT operations with world-class ServiceNow ITSM, ITOM, and ITAM solutions.

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