To modernize IT service management and automate aviation processes using ServiceNow, thereby improving operational efficiency and minimizing delays in the U.S. aviation sector.
Complex aviation processes required significant manual effort and coordination across multiple systems.
Limitations of Licensed ServiceNow Resources impacted the ability to scale operations efficiently.
Manual workflows in aviation lead to delays and errors, impacting operational efficiency and customer satisfaction.
Improved their IT services response time by 27% and reduced incidents by 43% using ServiceNow ITSM.
Providing Email-based integration enabled with 3rd party software, reducing 52% of resources manual efforts
Reduced maintenance turnaround time by 32% through automated workflows in ServiceNow.
Let our ServiceNow experts help you streamline operations and improve efficiency. Get in touch today to discuss your IT service management needs.
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