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Real-Time Security Incident Management

A global BPO modernized threat detection and response with an AI-enhanced SIEM platform, enabling the security team to triage critical incidents in minutes instead of hours.

Real-Time Security Incident Management Case Study

Challenges

High Alert Volume

Security operations received over 150 incidents a month and struggled to prioritize the 60% that required urgent action.

Slow Response Times

Average incident resolution exceeded nine hours, extending exposure to high-risk vulnerabilities in multi-cloud environments.

Fragmented Visibility

Siloed logs across hybrid and multi-cloud systems created blind spots that limited early threat detection.

Manual Playbooks

Response processes required manual coordination across teams, delaying remediation of critical incidents.

Solution

Results

80%
Improved Detection

AI-driven analytics increased incident detection capability by 80% across the global IT footprint.

15
Minute MTTD

Mean time to detect dropped from four hours to just 15 minutes, enabling rapid situational awareness.

16%
Faster Response

Automated playbooks and prioritization shortened incident response times by 16% enterprise-wide.

42%
Fewer False Alerts

Noise reduction allowed analysts to focus on critical threats, accelerating triage and containment.

Elevate Your Incident Response Strategy

Partner with Vriba to build real-time security operations. We'll help you combine AI, automation, and expert workflows for resilient defense.

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