Network Engineer (Offshore/Remote – 4 Positions, Onshore at Texas -1 Position)

Job Description:

The person in this role is responsible for developing and maintaining functional and secure networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network management, support (L1/L2/L3). Your goal will be to manage DC network hardware that cater to customer needs.

Responsibilities:

• Maintenance of data center network operations
• Supporting devices involving, but not limited to, SD WAN, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g., Virtualization, SDN, NFV) technologies
• Manage and support SD WAN solutions
• Configure and install software, servers, routers, and other network devices
• Monitor network performance and integrity
• Participate in on-call rotation and respond to network-related emergencies outside of regular business hours, as needed
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity, and scalability
• Documentation skills (Preparation of Runbooks and SOPs)

Mandatory Technical Skills:

• 8-10 years of Network domain experience
• Troubleshooting complex enterprise networks and associated technologies.
• Knowledge of Wide Area Networking technologies and associated routing protocols such as OSPF and BGP is essential to this role
• Cisco ISR and ASR Routers (2900/4000/1000ASR) and Switches
• Strong Knowledge in Cisco SDWAN configuration and support
• Manage - Capacity Planning, Disaster Recovery, Availability & Patch Management
• Support the maintenance of technical inventory - all installed & stored components - hardware & software
• Operates & optimises communications Networks & Services - monitor the functionality and capacity of networks & network services - provide availability statistics

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience

Desirable:

• CCNP certification

Compute Engineer (Offshore/Remote – 4 Positions, Onshore at Texas – 1 Position)

Job Description:

We are seeking a talented Compute Engineer who is responsible for designing, implementing and maintaining Compute infrastructure to support organization’s IT operations. Your goal will be to manage DC compute hardware that cater to customer needs.

Responsibilities:

• Install, configure, and maintain servers in a Linux and Windows environment.
• Performs administration of UNIX and Windows systems
• Ability to respond to internal and external requests
• Installing, configuring, deploying IT Infrastructure: Computer Hardware (Servers, and Workstations), software’s, printers, and scanners
• Design, develop, and implement infrastructure monitoring and reporting tools through scripts such as BASH and PowerShell
• Develop tools to help increase functionality and efficiency of available infrastructure
• Participate in on-call rotation and respond to compute-related emergencies outside of regular business hours, as needed
• Maintain documentation for procedure and configurations
• Maintain software repositories and apply software updates
• Tune operating systems and applications to increase performance and reliability
• Coordinate with vendors to resolve hardware and software problems
• Performs Backup/Restore configuration, implementation, and administration
• Virtualization – ESXI, Synergy and VCenter server administration, maintenance and troubleshooting
• Work as Level 2/3 support and provide remote support to users and global IT teams
• Maintaining IT infrastructure, user, group accounts and Group Policies within Active Directory
• Creating and managing Mailboxes, Distribution groups in Exchange 2016/Office 365
• Documentation skills (Preparation of Runbooks and SOPs)
• Troubleshoot and resolve compute related issues, including hardware failures, performance degradation, and security vulnerabilities

Mandatory Technical Skills:

• 8-10 years of experience in designing, developing, implementing and maintain IT infrastructure at Data Center location
• Strong scripting skills in BASH. Python scripting will be added advantage
• Knowledge of automation technologies
• Experience installing, configuring, and maintaining services such as Postfix, Apache HAPROXY, MySQL, Nginx, Postgres etc
• Solid understanding of configuration management tools, Ansible, Puppet and SCCM
• Experience with AD/DNS/DHCP/NPS
• vCenter, Synergy & ESXi strong knowledge and practice background
• Experience in operating systems and standards including Windows 10, Windows Server 2008R2/2012/2016/2019, Microsoft/Office 365
• Ability to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision
• Knowledge on cloud-based infrastructure such AWS, Azure and GCP
• Knowledge on Cisco switches/routers
• Experience in collaborating with global IT infrastructure team to execute various global initiatives to deploy and support IT infrastructure across global sites
• Knowledge and experience in ITIL methodology
• Knowledge and experience in IT infrastructure security

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

Storage Engineer (Offshore/Remote – 4 Positions, Onshore at Texas – 1 Position)

Job Description:

Looking for an experienced Storage Engineer with a strong background in NAS Storage, Backups, and disaster recovery with some experience in Cloud, Compute and automation areas. Your goal will be to manage DC Storage hardware that cater to customer needs.

Responsibilities:

• Conduct daily monitoring and immediate troubleshooting of mission-critical storage and backup systems to ensure continuous operability
• Work as Level 2/3 support and provide remote support to users and global IT teams
• Manage routine operations including responding to hardware failures, storage provisioning requests, processing access requests and addressing incidents with prompt and effective resolutions
• Collaborate with end users to accurately understand and efficiently fulfil requests for new storage spaces, data mobility etc
• Participate in on-call rotation and respond to storage-related emergencies outside of regular business hours, as needed.
• Execute cross-platform and cross-regional data migration projects with precision and in compliance with organizational standards
• Implement storage security updates and enhancements, continually improving system integrity and performance
• Perform regular audits of the storage and backup infrastructure to ensure adherence to established security and compliance frameworks.
• Plan and execute storage and backup system upgrades in alignment with the organization's change management protocols, minimizing disruption on and maximizing system advancements
• Partner with Linux/Windows teams to diagnose and enhance storage performance, ensuring seamless integration and optimal functionality across platforms
• Documentation skills (Preparation of Runbooks and SOPs)

Mandatory Technical skills:

• 8-10 years' of experience in managing DAS/NAS/SAN environments, with a demonstrated ability to ensure optimal performance and security
• Providing level three DAS, NAS, SAN Configuring and administering support and expertise as it relates to the storage environment as needed
• At least 2 years of hands-on experience with Pure Storage solutions, showcasing the ability to integrate and maintain these systems effectively
• Proficient with Commvault backup solutions, demonstrating practical skills in data protection, recovery, and management
• Previous experience in EDA/engineering HPC environments, understanding the unique demands and challenges of high-performance computing
• In-depth knowledge of file-sharing protocols including NFS, SMB, and CIFS with the ability to deploy and troubleshoot in complex environments
• Storage and replication tasks
• Solid background in Linux/Unix environments, with strong command-line and system administration skills
• Comprehensive understanding of networking concepts, including TCP/IP, VLANs, and routing, ensuring seamless connectivity and performance across our IT infrastructure
• Familiarity with cloud technologies, AWS, Azure and Google and a keen interest in cloud storage and data management strategies
• Familiarity with ticketing tools like Service Now and Jira

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

Desirable:

• Any Storage certification