Network Engineer (Offshore/Remote, Onshore at Texas)

Job Description:

The person in this role is responsible for developing and maintaining functional and secure networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network management, support (L1/L2/L3). Your goal will be to manage DC network hardware that cater to customer needs.

Responsibilities:

• Maintenance of data center network operations
• Supporting devices involving, but not limited to, SD WAN, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g., Virtualization, SDN, NFV) technologies
• Manage and support SD WAN solutions
• Configure and install software, servers, routers, and other network devices
• Monitor network performance and integrity
• Participate in on-call rotation and respond to network-related emergencies outside of regular business hours, as needed
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity, and scalability
• Documentation skills (Preparation of Runbooks and SOPs)

Mandatory Technical Skills:

• 8-10 years of Network domain experience
• Troubleshooting complex enterprise networks and associated technologies.
• Knowledge of Wide Area Networking technologies and associated routing protocols such as OSPF and BGP is essential to this role
• Cisco ISR and ASR Routers (2900/4000/1000ASR) and Switches
• Strong Knowledge in Cisco SDWAN configuration and support
• Manage - Capacity Planning, Disaster Recovery, Availability & Patch Management
• Support the maintenance of technical inventory - all installed & stored components - hardware & software
• Operates & optimises communications Networks & Services - monitor the functionality and capacity of networks & network services - provide availability statistics

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience

Desirable:

• CCNP certification

Compute Engineer (Offshore/Remote, Onshore at Texas)

Job Description:

We are seeking a talented Compute Engineer who is responsible for designing, implementing and maintaining Compute infrastructure to support organization’s IT operations. Your goal will be to manage DC compute hardware that cater to customer needs.

Responsibilities:

• Install, configure, and maintain servers in a Linux and Windows environment.
• Performs administration of UNIX and Windows systems
• Ability to respond to internal and external requests
• Installing, configuring, deploying IT Infrastructure: Computer Hardware (Servers, and Workstations), software’s, printers, and scanners
• Design, develop, and implement infrastructure monitoring and reporting tools through scripts such as BASH and PowerShell
• Develop tools to help increase functionality and efficiency of available infrastructure
• Participate in on-call rotation and respond to compute-related emergencies outside of regular business hours, as needed
• Maintain documentation for procedure and configurations
• Maintain software repositories and apply software updates
• Tune operating systems and applications to increase performance and reliability
• Coordinate with vendors to resolve hardware and software problems
• Performs Backup/Restore configuration, implementation, and administration
• Virtualization – ESXI, Synergy and VCenter server administration, maintenance and troubleshooting
• Work as Level 2/3 support and provide remote support to users and global IT teams
• Maintaining IT infrastructure, user, group accounts and Group Policies within Active Directory
• Creating and managing Mailboxes, Distribution groups in Exchange 2016/Office 365
• Documentation skills (Preparation of Runbooks and SOPs)
• Troubleshoot and resolve compute related issues, including hardware failures, performance degradation, and security vulnerabilities

Mandatory Technical Skills:

• 8-10 years of experience in designing, developing, implementing and maintain IT infrastructure at Data Center location
• Strong scripting skills in BASH. Python scripting will be added advantage
• Knowledge of automation technologies
• Experience installing, configuring, and maintaining services such as Postfix, Apache HAPROXY, MySQL, Nginx, Postgres etc
• Solid understanding of configuration management tools, Ansible, Puppet and SCCM
• Experience with AD/DNS/DHCP/NPS
• vCenter, Synergy & ESXi strong knowledge and practice background
• Experience in operating systems and standards including Windows 10, Windows Server 2008R2/2012/2016/2019, Microsoft/Office 365
• Ability to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision
• Knowledge on cloud-based infrastructure such AWS, Azure and GCP
• Knowledge on Cisco switches/routers
• Experience in collaborating with global IT infrastructure team to execute various global initiatives to deploy and support IT infrastructure across global sites
• Knowledge and experience in ITIL methodology
• Knowledge and experience in IT infrastructure security

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

Storage Engineer (Offshore/Remote, Onshore at Texas)

Job Description:

Looking for an experienced Storage Engineer with a strong background in NAS Storage, Backups, and disaster recovery with some experience in Cloud, Compute and automation areas. Your goal will be to manage DC Storage hardware that cater to customer needs.

Responsibilities:

• Conduct daily monitoring and immediate troubleshooting of mission-critical storage and backup systems to ensure continuous operability
• Work as Level 2/3 support and provide remote support to users and global IT teams
• Manage routine operations including responding to hardware failures, storage provisioning requests, processing access requests and addressing incidents with prompt and effective resolutions
• Collaborate with end users to accurately understand and efficiently fulfil requests for new storage spaces, data mobility etc
• Participate in on-call rotation and respond to storage-related emergencies outside of regular business hours, as needed.
• Execute cross-platform and cross-regional data migration projects with precision and in compliance with organizational standards
• Implement storage security updates and enhancements, continually improving system integrity and performance
• Perform regular audits of the storage and backup infrastructure to ensure adherence to established security and compliance frameworks.
• Plan and execute storage and backup system upgrades in alignment with the organization's change management protocols, minimizing disruption on and maximizing system advancements
• Partner with Linux/Windows teams to diagnose and enhance storage performance, ensuring seamless integration and optimal functionality across platforms
• Documentation skills (Preparation of Runbooks and SOPs)

Mandatory Technical skills:

• 8-10 years' of experience in managing DAS/NAS/SAN environments, with a demonstrated ability to ensure optimal performance and security
• Providing level three DAS, NAS, SAN Configuring and administering support and expertise as it relates to the storage environment as needed
• At least 2 years of hands-on experience with Pure Storage solutions, showcasing the ability to integrate and maintain these systems effectively
• Proficient with Commvault backup solutions, demonstrating practical skills in data protection, recovery, and management
• Previous experience in EDA/engineering HPC environments, understanding the unique demands and challenges of high-performance computing
• In-depth knowledge of file-sharing protocols including NFS, SMB, and CIFS with the ability to deploy and troubleshoot in complex environments
• Storage and replication tasks
• Solid background in Linux/Unix environments, with strong command-line and system administration skills
• Comprehensive understanding of networking concepts, including TCP/IP, VLANs, and routing, ensuring seamless connectivity and performance across our IT infrastructure
• Familiarity with cloud technologies, AWS, Azure and Google and a keen interest in cloud storage and data management strategies
• Familiarity with ticketing tools like Service Now and Jira

Qualifications:

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

Desirable:

• Any Storage certification

Sr. US IT Recruiter (Offshore/Remote)

Experience: 5+ years

Job Description:

Looking for an US IT Recruiter, who will be responsible for sourcing, screening, and recruiting top IT talent for various clients in the US market. Candidate having excellent communication skills and networking ability would be preferred. He/she should be able to deliver results in a fast-paced environment that is metrics-driven. Candidates looking for a long-term stint would be preferred.

Key Responsibilities

• Manage the entire life cycle of the Recruitment Process for clients in the US.
• Work closely with the Recruiting leads and hiring managers, to network in order to build an exemplary recruitment department for the company.
• Source, screen, and recruit top IT talent through various channels such as job boards, social media, networking events, and referrals.
• Manage the end-to-end recruitment process, including scheduling interviews, collecting feedback.
• Negotiate job offers and compensation packages with candidates.
• Develop an action plan for recruiting the best fit for the organization.
• Procure people for different IT requirements, including offshore candidates.
• Personally conduct interviews, document the same, and report as the need arises.
• To work in unison with other departments with the Company’s growth perspective in mind.
• Keeping abreast of the industry trends.
• Strong candidate database management skills, with a proven track record of building and maintaining candidate pipelines.
• Ability to work independently and manage multiple priorities in a remote work environment.
• Experience in running the daily stand-up call.

Requirements

• Bachelor's Degree with 5+ years of relevant experience.
• In-depth knowledge of hiring practices and existing laws with respect to the US market.

Strong understanding of technical requirements.

• Must be comfortable working in CST shifts.
• Experience in recruiting US Citizens, H1B and Green Card holders.
• Knowledgeable about different US work Visas like H1B, E3, and TN.
• Familiarity with different US Tax terms is required (1099/W2/Corp-Corp).
• Should have excellent oral and written Communication.
• Proficient in English.
• Expertise with MS Excel, MS Word, MS PPT.

Educational Qualifications:

• Any Graduate/Post Graduate.

Atlassian Architect (Offshore/Remote)

• Develop long-term strategies for deploying and scaling Atlassian products in alignment with organizational goals.
• Architect and design the overall system setup for Jira, Confluence, and Atlassian Access, ensuring scalability and robustness.
• Gather and analyze requirements from different stakeholders to ensure the Atlassian suite meets their needs.
• Oversee user management in Atlassian products, setting appropriate permissions and access controls.
• Ensure that the deployment of Atlassian products is compliant with data security standards and regulations.
• Integrate Jira and Confluence with other tools and platforms used within the organization.
• Address and resolve any issues or challenges that arise with the use of Atlassian products.
• Document architecture designs, configurations, and procedures, sharing knowledge with team members.
• Manage licenses for Atlassian products, ensuring compliance and cost-effectiveness.
• Implement industry best practices in the use of Atlassian tools.
• Manage the budget related to Atlassian products, ensuring cost-effective solutions.
• Develop and manage reporting systems within Jira and Confluence to aid in decision-making processes.
• Regularly conduct security audits and assessments of the Atlassian environment.
• Plan and manage the capacity of Atlassian applications to meet growing organizational needs.
• Stay informed about new features and technologies related to Atlassian products and assess their applicability.

Atlassian Administrator (Offshore/Remote)

• Administer user permissions for Jira Cloud and Confluence Cloud, ensuring appropriate access levels and security.
• Set up and configure projects in Jira, including workflows, issue types, and fields.
• Manage Confluence spaces, including creation, configuration, and access controls.
• Oversee integrations between Jira, Confluence, and other tools or plugins.
• Provide training and support to users on how to effectively use Jira and Confluence.
• Identify and resolve issues faced by users in Jira and Confluence.
• Customize workflows in Jira to suit specific project or team needs.
• Ensure proper documentation of configurations, processes, and customizations.
• Evaluate, install, and maintain plugins to extend the capabilities of Jira and Confluence.
• Manage and monitor the use of APIs for integration with other systems.
• Conduct regular audits of user access and permissions to maintain security.
• Configure and manage notifications in Jira and Confluence to ensure effective communication.
• Manage the budget related to Jira and Confluence usage, including subscription costs and plugin purchases.
• Coordinate with various departments to ensure Jira and Confluence meet organizational needs.
• Support Agile methodologies through Jira, configuring boards, sprints, and backlogs as needed.

Portfolio Product Manager (Aviation Domain) - Onshore at Denver, CO

Location: Denver, CO (Onsite)

Job Description:

We are seeking an experienced and dynamic Portfolio Product Manager with a strong background in the Aviation industry with exposure to Flight Management Information Systems (FMIS) and Crew Management to join our team in Denver, CO. The ideal candidate will possess extensive knowledge of aviation operations, FMIS, crew management and product management. This role involves collaborating with cross-functional teams to develop and enhance products that optimize crew management and flight operations. As a Portfolio Product Manager, you will play a critical role in shaping the future of our aviation products and ensuring they meet the needs of our clients and the market. The Portfolio Product Manager will oversee a portfolio of aviation products, with a particular focus on Flight Management Information Systems (FMIS) and crew management solutions. This role involves strategic planning, product development, market analysis, and collaboration with cross-functional teams to drive product success and growth.

Key Responsibilities:

1- Product Strategy and Planning:

• Develop and implement a comprehensive product strategy for FMIS and crew management solutions..
• Define product vision, roadmap, and growth opportunities.
• Align product plans with business goals and market demands

2- Market Research and Analysis:

• Conduct market research to identify trends, customer needs, and competitive landscape in FMIS and crew management.
• Analyze data to inform product development and positioning strategies.
• Monitor industry developments and adjust strategies accordingly.

3- Product Development and Management:

• Oversee the entire product lifecycle from concept to launch and beyond for FMIS and crew management solutions.
• Collaborate with engineering, design, and marketing teams to ensure product success.
• Manage product releases, updates, and enhancements.

4- Stakeholder Collaboration:

• Work closely with sales, marketing, and customer support teams to ensure alignment and effective product promotion.
• Communicate product plans and performance metrics to senior management and stakeholders.
• Gather and incorporate feedback from customers and internal teams.

5- Performance Tracking and Reporting:

• Monitor product performance against key metrics and business objectives.
• Provide regular reports and insights to inform decision-making.
• Implement corrective actions to address any issues and optimize product performance.

Qualifications:

Education:

• Bachelor’s degree in aviation, Aerospace Engineering, Computer Science, Business Administration, or a related field. An MBA or equivalent advanced degree is a plus.

Experience:

• Minimum of 5 years of experience in product management, with a focus on aviation, FMIS and crew management solutions.
• Proven track record of successfully managing and launching complex software products.
• Experience working with airlines, aviation operations, or related industries.

Skills:

• Strong understanding of Crew Management and Flight Management Information Systems.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in product management tools such as Jira, Trello, or similar.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Familiarity with aviation regulatory bodies such as FAA, EASA, and ICAO.
• Pilot’s license or flight operations experience is a plus.

Why Join Us:

• Be part of a leading company in the aviation industry.
• Work in a dynamic and innovative environment.
• Opportunity for professional growth and development.
• Competitive salary and benefits package.